1. Introduction

At Memon Biryani, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or interact with us.

By using our website or placing an order, you agree to the terms in this policy.

  1. Information We Collect

We may collect information that you voluntarily provide or that is automatically collected when you use the website.

  1. Personal Information (Provided by You)
  • Name
  • Email address
  • Phone number
  • Delivery address
  • Order details
    This information is collected when you place an order or contact us.
  1. Technical / Usage Data
  • IP address
  • Device type
  • Browser type
  • Pages visited
    This data helps us analyze how users interact with the site and improve performance.
  1. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Enhance functionality
  • Remember preferences
  • Analyze site traffic
    You may disable cookies through your browser settings.
  1. How We Use Your Data

Your personal information is used for:

  1. Order Processing
  • To place, confirm, and deliver your orders
  • To communicate order updates
  1. Customer Support

To respond to your questions, requests, and feedback.

  1. Marketing Communications

With your consent, we may send promotional messages or offers.

  1. Website Analytics

To analyze visitor behavior and improve our services.

  1. Google & Third-Party Services

We may use third-party services such as:

  • Google Analytics (for web traffic analysis)
  • Google Business Profile (for customer reviews)
  • Payment gateways (secure transaction processing)

These services may collect data according to their own privacy policies.

  1. Reviews and Ratings

Website Reviews

Product page reviews that users submit on our website are collected and displayed on the respective product pages. These reviews are used to improve product quality and service.

Google Business Reviews

Reviews displayed from Google Business Profile are sourced via authorized plugins or widgets. We do not alter or manipulate external reviews.

  1. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

  • Delivery partners (for order fulfilment)
  • Payment processors (for secure checkout)
  • Legal authorities if required by law
  1. Data Protection & Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

However, no method of internet transmission is fully secure.

  1. Your Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing messages

Contact us to exercise these rights.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or store information from children under 13.

  1. Changes to this Policy

We may update this Privacy Policy at any time. We will post the updated policy on this page with a revised effective date.

  1. Contact Information

For privacy concerns or questions, contact:

Memon Biryani
📍 Shop No. 237, Cooperative Market, Regal Chowk, Opp. Jameel Chamber, Artillery Maidan, Karachi, Pakistan
📞 +92 324 1028 537
📧 memonbiryani11@gmail.com